Terms of Use

1. Acceptance of These Terms

These Terms of Use (the "Terms") govern your access to and use of the website available at goava.sa (the "Site"), which is operated by Goava, a limited liability company established in the Kingdom of Saudi Arabia under Commercial Registration No. 7050316699 ("Goava", "we", "us", or "our").

By accessing or browsing the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue your use of the Site. If you access the Site on behalf of an organisation or entity, you represent that you have the authority to bind that organisation to these Terms.

The Site is a corporate informational website directed at business and government organisations. It does not offer products or services for purchase online.

2. Site Ownership and Intellectual Property

All content available on the Site — including text, graphics, page layouts, logos, trademarks, trade names, product and service descriptions, images, illustrations, and downloadable materials — is owned by or licensed to Goava and is protected under the intellectual property laws and regulations of the Kingdom of Saudi Arabia and applicable international treaties.

The name "Goava" and the Goava logo are marks of Goava. Names of third-party products and platforms referenced on the Site are trademarks of their respective owners; their mention does not imply any affiliation with, partnership with, or endorsement by those owners.

You may view and print pages of the Site for internal purposes related to evaluating our services. No part of the Site's content may be copied, republished, distributed, modified, or used for commercial purposes without our prior written consent.

3. Acceptable Use

When using the Site, you agree not to:

- use automated tools to harvest data or extract content (scraping) in a manner that places an unreasonable load on the Site or circumvents its access controls, other than ordinary search-engine indexing; - interfere with or attempt to disrupt the operation of the Site, including introducing malicious software, probing for vulnerabilities, or attempting unauthorised access to its systems; - use the Site for any unlawful purpose or in violation of the laws and regulations applicable in the Kingdom of Saudi Arabia; - impersonate any person or entity, or misrepresent your affiliation with any party; - copy or reuse the Site's content for competing or commercial purposes without our prior written permission.

We reserve the right to restrict or block access to the Site for any user who violates these Terms.

4. Informational Content Disclaimer

The content of the Site is provided for general informational purposes only and is made available "as is", without warranties of any kind, express or implied, as to its accuracy, completeness, currency, or fitness for a particular purpose.

Nothing published on the Site constitutes legal, regulatory, or professional advice. In particular, references on the Site to regulatory frameworks — such as the National Data Management Office (NDMO) framework or the Personal Data Protection Law (PDPL) — are general informational content; they do not substitute for the official regulatory texts or for obtaining qualified advice, and each organisation remains responsible for its own regulatory compliance.

Descriptions of products, features, and capabilities on the Site are for general presentation purposes. The actual capabilities of the product and the terms of its provision are governed exclusively by the definitive written agreement entered into between Goava and the customer. We may modify, update, or remove Site content at any time without notice.

5. Third-Party Links

The Site may contain links to external websites or resources operated by third parties. These links are provided for convenience only. We have no control over the content or policies of those websites and accept no responsibility for them. The inclusion of any external link does not imply our endorsement of its content or of the party operating it. Your use of third-party websites is at your own risk and is subject to their respective terms and policies.

6. Limitation of Liability

To the maximum extent permitted by the laws and regulations applicable in the Kingdom of Saudi Arabia, Goava and its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or special damages — including loss of profits, loss of data, or loss of business opportunity — arising from the use of the Site, the inability to use it, or reliance on any content contained in it.

Nothing in these Terms is intended to exclude or limit any liability that may not be excluded or limited under the applicable laws and regulations.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts and judicial committees of the Kingdom of Saudi Arabia.

8. Severability

If any provision of these Terms is held by a competent court or authority to be invalid or unenforceable, that provision shall, to the extent permitted by law, be interpreted so as to achieve the closest lawful effect to its original intent, and the remaining provisions shall continue in full force and effect.

9. Changes to These Terms

We may amend these Terms from time to time to reflect changes to the Site or to regulatory requirements. The updated version will be published on this page with a revised last-updated date and will take effect from the date of its publication. Your continued use of the Site after the publication of any amendments constitutes your acceptance of the amended Terms. We recommend reviewing this page periodically.

10. Contact Us

For any questions regarding these Terms, you may contact us by email at info@goava.sa.